Thank you for choosing RK Digital! We're dedicated to providing you with the best service possible. Please take a moment to review our shipping policy.
Delivery Timings:
Ordering Window: You can place orders for a maximum of two days in advance, which includes today and tomorrow only. This ensures that we can prepare and deliver your items with the utmost care and attention to detail.
Order Processing: Orders are processed promptly within our working hours, which are [mention your working hours here]. Orders placed after [mention your cut-off time for same-day processing] will be processed the following day.
Delivery Areas: We currently deliver to [mention the areas or regions you serve]. If you are unsure whether we deliver to your location, please feel free to reach out to our customer service team.
Shipping Rates: Shipping rates vary based on location and order size. You can find detailed information about our shipping rates during the checkout process.
Delivery Confirmation: Once your order is out for delivery, you will receive a confirmation email with tracking details, so you can monitor the progress of your shipment.
Missed Deliveries: If you are unavailable to receive your order during the specified delivery time slots, our delivery team will make one additional attempt. If the second attempt is unsuccessful, your order will be returned to our facility and a re-delivery fee may apply.
Damaged or Incorrect Items: In the rare event that your order arrives damaged or contains incorrect items, please contact our customer service team within [mention the number of days, e.g., 24 hours] of receipt. We will work quickly to resolve the issue and ensure your complete satisfaction.
Returns and Exchanges: For information on returns and exchanges, please refer to our [link to return policy].
